外貿(mào)英語培訓班講解道歉信的13個寫法

　　1.Please accept our profound apologies for this mistake, which could not have happened to a more valued customer.

　　實在不應該對我們尊貴的客人發(fā)生這樣的錯誤，請您接受我們深深的道歉。

　　2.Please accept our sincere apologies if this late reply to your mail of Dec. 19 has caused you any problems.

　　現(xiàn)收到您12月19日的郵件，回復太晚給您帶來不便，請您接受我們誠摯的歉意。

　　3.We owe you an apology for not answering your e-mail letter sooner.

　　沒有及時回復您的郵件，實在抱歉。

　　4.Please accept our sincere apologies for the error in your bill of Dec.16. We have corrected the situation and are very sorry for any inconvenience.

　　請接受我們12月16日為您開出的賬單上的錯誤，我們已經(jīng)更正錯誤，很抱歉由此給您帶來的不便。

　　5.I apologize for my thoughtlessness and hope that this situation can be rectified to your company's satisfaction.

　　我為我的疏忽表示抱歉，希望修正后能讓貴公司滿意。

　　6.None was intended.

　　事發(fā)突然。

　　7.Please accept our apologies for any inconvenience that this may cause.

　　由此帶來不便，我們表示歉意。

　　8.We are sorry for the error in your bill and thank you for calling it to our attention.

　　對于賬單的錯誤我們很抱歉，很感激您告知此事。

　　9.I sincerely apologize for this misunderstanding!

　　對此造成的誤解我真誠道歉!

　　10.I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.

　　很抱歉現(xiàn)在才進行詢問,但是我們需要盡快核實執(zhí)行信息。

　　11.We trust that no lasting or substantial harm was done and apologize most sincerely for any confusion this error has caused your company.

　　我們確信尚未產(chǎn)生永久和實質(zhì)的危害，并為這個錯誤給貴公司帶來的困擾表示最誠摯的歉意。

　　12.Thank you for you fax regarding your well-justified complaint about the serious defect in you new Laser printer. We do apologize and are so pleased to have the opportunity to put things right.

　　感謝您關于投訴新購買的激光打印機存在嚴重缺陷的傳真。您的投訴證據(jù)充分。我們?yōu)榇烁械胶鼙�歉，并對有機會改正錯誤感到很欣慰。

　　13.Please forgive my delay in responding to your urgent fax of Oct.17 about the poor printing of your company’s sales catalog. An unexpected business trip to Europe kept me away from the office for 4 days.

　　您10月17日發(fā)了緊急傳真，投訴貴公司的銷售目錄被印刷得很糟糕。請原諒我沒有及時回復您，我臨時去歐洲出差，4天都不在辦公室。外

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