實用的酒店英文道歉信4篇

　　在社會發(fā)展不斷提速的今天，道歉信對我們的作用越來越大，道歉信可以幫助我們表示遺憾和歉意，表明愿意補救的愿望，提出建議或安排。那么，怎么去寫道歉信呢？下面是小編幫大家整理的酒店英文道歉信4篇，供大家參考借鑒，希望可以幫助到有需要的朋友。

酒店英文道歉信 篇1

　　ms. mitsuko iwasaki

　　3-16-6-804, higashisuna

　　koto-ku

　　tokyo, 136-0074

　　dear ms. iwasaki,

　　upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy your

　　may the year of the rabbit bring you joy and prosperity.

　　yours sincerely,

酒店英文道歉信 篇2

　　Dear customer,

　　I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.

酒店英文道歉信 篇3

　　親愛的客人：

　　您好!首先請允許我對您遇到的`預(yù)定沒有房間的問題給您帶來的不便致以真誠的道歉。由于近來客人較多，客房緊張，導(dǎo)致有些客人無法入住，我們深感抱歉。

　　我們可以介紹您去與我們同等檔次的酒店，還有不知您方不方便把您的姓名和聯(lián)系方式留下，如果有了房間我們會在第一時間通知您并免費接您回來，為了表示我們的歉意，我們決定在您入住時給你一定折扣折并免費提供早餐。

　　祝您過得愉快!

　　XXX酒店

　　20xx年x月x日

酒店英文道歉信 篇4

dear xxx:

　　i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.

　　but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.

　　Regards

　　Alfred Zhuang

　　Front Office Manager

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